Privacy Policy
Last updated: February 3, 2026
1. Introduction
HookWatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webhook monitoring service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Account preferences and settings
2.2 Webhook Data
When you use our Service, we collect and store:
- Incoming webhook requests (headers, body, metadata)
- Endpoint configurations and destination URLs
- Delivery status and retry information
- Event logs and metrics
2.3 Usage Information
We automatically collect:
- IP addresses
- Browser type and version
- Device information
- Access times and dates
- Pages viewed and features used
2.4 Payment Information
Payment processing is handled by Paddle. We do not store your full credit card information. We receive limited payment-related data from Paddle necessary for subscription management.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the Service
- Process and deliver webhooks to your specified endpoints
- Manage your account and subscriptions
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect and prevent fraud and abuse
- Improve and optimize the Service
4. Data Retention
We retain your webhook data according to your subscription plan limits. Account information is retained as long as your account is active. You can request deletion of your data at any time by contacting support.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
5.1 Service Providers
Third-party vendors who perform services on our behalf, such as hosting, payment processing, and analytics.
5.2 Legal Requirements
When required by law or to protect our rights, we may disclose your information to law enforcement or other governmental authorities.
5.3 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure infrastructure and hosting
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us through the support channels provided in the Service.
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us through the support channels provided in the Service.